Return Policy
Return Policy
Effective Date: January 31, 2026
At MrLintGuy, we stand behind the quality of our products. Please review our return policy carefully before making a purchase.
30-Day Warranty
All products purchased from MrLintGuy come with a 30-day warranty from the date of purchase. This warranty covers manufacturing defects and product malfunctions under normal use conditions.
Returns & Exchanges
We accept returns within 30 days of purchase for defective or damaged products only. Returns must meet the following conditions:
- Product must be returned within 30 days of the original purchase date
- Product must be defective or damaged due to manufacturing issues
- Product must be in its original packaging when possible
- Proof of purchase (order number or receipt) must be provided
Please note: We do not accept returns for change of mind, incorrect orders, or products that have been used beyond initial testing.
No Refunds Policy
We do not offer monetary refunds. All approved returns will be processed as:
- Product Exchange: Replacement with the same product
- Store Credit: Credit toward future purchases
The method of resolution will be determined based on product availability and the nature of the defect or damage.
How to Initiate a Return
To initiate a return, please contact us with the following information:
- Order number
- Product name and description
- Detailed description of the defect or damage
- Photos of the defect or damage (if applicable)
Our team will review your request and provide instructions for returning the product if approved.
Return Shipping
Return shipping costs will be determined on a case-by-case basis:
- Defective Products: We will provide a prepaid return shipping label
- Customer Error: Customer is responsible for return shipping costs
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, abuse, or improper maintenance
- Products modified or altered from their original condition
- Products purchased from unauthorized resellers
- Consumable items (such as replacement whips) that have been used
Damaged or Defective Items Upon Arrival
If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a replacement or provide store credit at no additional cost to you.
Contact Us
If you have questions about our return policy or need to initiate a return, please contact us:
Email: [Your Email]
Phone: [Your Phone Number]
We appreciate your business and are committed to ensuring your satisfaction with our products.